Join the waitlist
LEGAL
Effective 1 October 2026
Last updated 1 October 2026
1. Introduction
Funtodo Technologies Limited (“Funtodo”, “Fleexi”, “we”, “us” or “our”) operates Fleexi, a social lifestyle marketplace that helps people discover, connect with and book curated social experiences, staycations, live events, short-stay spaces and lifestyle deals.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, use our mobile applications, join our waitlist, register for an account, make a booking, interact with our marketing or contact us.
We process personal information in accordance with applicable Nigerian data protection law, including the Nigeria Data Protection Act 2023 (“NDPA”), and other applicable laws where relevant.
Fleexi is currently in development. Some data-processing activities described below will apply only when the corresponding feature is introduced. We will update this Policy before introducing materially different processing that requires additional notice or consent.
2. Who Is Responsible for Your Personal Information?
For the purposes of this Policy, Funtodo Technologies Limited is the entity responsible for determining the purposes and means of personal information processing carried out through Fleexi, except where another organisation independently determines its own processing.
Data controller: Funtodo Technologies Limited
Registered office: 4, Cooper Road, Ikoyi, Lagos, Nigeria
Privacy contact: support@fleexi.africa
Customer support: support@fleexi.africa
Website: www.fleexi.africa
Where a Partner or service provider independently processes information under its own legal responsibilities, its separate privacy notice may also apply.
3. Personal Information We Collect
The information collected depends on the feature you use.
3.1. Waitlist and account registration
We may collect:
Name: To identify your registration and communicate with you.
Email address: To confirm registration, send requested updates and administer your account.
Telephone number: To support account verification, booking communications or other disclosed purposes.
Lifestyle preferences: To understand the experiences, events, destinations and deals you may be interested in.
Date of birth or age information: Where reasonably necessary to confirm eligibility for an age-restricted service, event or feature.
Location: Where needed to identify your chosen city or region and recommend relevant offerings.
We will explain which fields are required and which are optional. Joining the waitlist should not require access to your precise device location.
3.2. Booking and transaction information
When booking through Fleexi, we may collect:
Booking references, dates and times.
Selected events, experiences, services or accommodation.
Guest numbers and relevant booking requests.
Transaction amounts, fees and payment status.
Refund and cancellation records.
Payment-provider transaction identifiers.
Relevant communications with Partners and customer support.
3.3. Payment information
Payments are processed through a third-party payment gateway.
The gateway may collect payment-card details, bank-related information, authentication details or other information required to process a transaction. Fleexi may receive transaction confirmations, payment references, status updates and other limited information necessary to administer the booking.
We do not intend to store full payment-card details or banking authentication credentials on Fleexi’s systems where those details can be handled directly by the payment provider.
The selected payment provider’s identity and privacy information should be made available through the relevant payment flow.
3.4. Device and technical information
When you use Fleexi, we may process:
Device type, operating system and application version.
Browser information and IP address.
Session and security identifiers.
Technical logs, crash reports and diagnostic information.
Information about how you navigate and use the Platform.
Cookie or similar technology identifiers, where applicable.
3.5. Location information
Fleexi may use the city or region you select to display relevant experiences and listings.
If we introduce precise location-based discovery, the application may request permission to access your device’s location. This permission should be requested when needed for the relevant feature, and you can manage it through your device settings.
We will not require precise location access merely to join the waitlist. If you decline location permission, you may still be able to browse or select a location manually.
3.6. Communications and user-generated content
We may collect information you submit through customer support, surveys, feedback forms, reviews, ratings, profiles or other interactive features.
Where Fleexi introduces public profiles or Tastemaker content, information you choose to publish may be visible to other users. We will explain the relevant visibility settings when those features become available.
3.7. Information from third parties
Where lawful and necessary, we may receive booking status from Partners, transaction status from payment providers, referral information from promotional partners and security information from fraud-prevention providers.
We will use such information only for compatible and disclosed purposes supported by an appropriate lawful basis.
4. Purposes and Lawful Bases for Processing
We process personal information for defined purposes and rely on a lawful basis appropriate to each activity.
Purpose
Typical lawful basis
Waitlist registration and requested updates
Steps taken at your request; consent where applicable
Account creation and administration
Performance of a contract or pre-contractual steps
Bookings, confirmations and payments
Performance of a contract and applicable legal obligations
Essential service communications
Contractual necessity, legitimate interests or legal obligation, as applicable
Optional marketing
Consent or another lawful basis where permitted
Personalised discovery and recommendations
Consent, contract necessity or legitimate interests, depending on the feature
Platform security and fraud prevention
Legitimate interests or legal obligation, where applicable
Analytics and product improvement
Legitimate interests or consent, depending on the activity
Accounting, record keeping and regulatory compliance
Legal obligation
Complaints, disputes and legal claims
Legitimate interests or legal obligation, where applicable
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
Where we rely on legitimate interests, we will consider your rights and freedoms and provide further information about the relevant interests where required.
We will not use personal information for a materially incompatible purpose without an appropriate lawful basis and any notice or consent required by law.
5. Marketing Consent and Communications
5.1. Essential service communications
We may send communications necessary to administer your account, confirm bookings, provide receipts, notify you of cancellations, manage refunds, address security issues or respond to support requests.
These communications are distinct from optional promotional marketing.
5.2. Optional marketing
Fleexi may offer promotional updates by email, SMS, WhatsApp, push notification or other channels, subject to the features available and applicable law.
Marketing consent must be separate from acceptance of these Terms and this Privacy Policy.
Where consent is required, the registration interface should provide a separate, optional, unchecked choice. The user should be able to join the waitlist or create an account without agreeing to optional marketing.
The consent wording should identify the types of messages and channels involved, or provide clear choices where appropriate. Fleexi should record the consent status, date and method, and any subsequent withdrawal.
5.3. Withdrawing marketing consent
You may opt out through the unsubscribe link in a marketing email, the relevant notification settings or the contact details provided in this Policy.
We will process your request within the applicable legal timeframe. Essential service messages may continue where necessary to provide a service you have requested or meet a legal obligation.
6. Personalised Recommendations and Profiling
Fleexi may use your selected lifestyle preferences, chosen location and permitted booking or usage information to recommend experiences, events, deals and other offerings.
Recommendations should be relevant to the feature you are using and based on information collected for a lawful purpose.
Where profiling or automated decision-making is introduced, Fleexi will assess the applicable legal requirements and provide appropriate information, controls and safeguards.
We will not use this Policy as blanket permission for automated decisions that have legal or similarly significant effects without the safeguards required by law.
7. Who We Share Information With
We do not sell personal information as a standalone data asset. We may share relevant information with the following categories of recipients where necessary and lawful.
7.1. Partners
We may share booking details with the Partner responsible for fulfilling a reservation. This may include your name, booking reference, guest numbers, contact information and other details necessary to provide the service.
We will seek to limit disclosure to what is reasonably necessary for the transaction.
7.2. Payment gateway and financial service providers
We share relevant transaction information with our payment gateway, banks and other authorised financial service providers to process payments, confirm transactions, administer refunds and investigate disputes or suspected fraud.
7.3. Technology and operational service providers
We may use third parties for hosting, storage, security, analytics, communications, customer support, application development and maintenance.
Where a provider processes information on our behalf, we will implement appropriate contractual, confidentiality and security safeguards as required by law.
7.4. Referral, affiliate and promotional partners
We may share limited information needed to attribute a referral, verify a qualifying transaction or administer a reward. We will not share private booking information with a Tastemaker merely because you viewed or followed their content.
7.5. Regulators, legal advisers and other lawful recipients
We may disclose information where required by law or valid legal process, or where reasonably necessary to establish, exercise or defend legal claims, protect safety or investigate fraud, subject to applicable law.
7.6. Business transfers
If Funtodo undergoes a merger, acquisition, restructuring or transfer of relevant assets, information may be transferred as part of that transaction subject to applicable law and appropriate safeguards.
7.7. Aggregated information
We may use aggregated or appropriately de-identified information to evaluate usage patterns, improve products and understand marketplace performance. We will not describe information as anonymous if individuals can reasonably be identified from it.
8. Cookies and Similar Technologies
Fleexi’s website or applications may use cookies, software development kits, pixels and similar technologies.
These may be used to maintain sessions, secure accounts, remember preferences, measure performance, understand usage and support advertising or campaign measurement where enabled.
Technologies that are strictly necessary to provide a requested service may be used for that purpose. Non-essential analytics, advertising and tracking technologies will be managed in accordance with applicable consent requirements.
Where consent is required, users will be provided with an appropriate choice. Browser or device settings may also allow users to control certain technologies, although disabling essential technologies may affect functionality.
9. International Transfers
Fleexi may use hosting, payment, communications or other service providers located outside Nigeria. This may involve transferring personal information to another country.
Where an international transfer takes place, Fleexi will comply with the NDPA and applicable requirements for international data transfers, including any necessary adequacy assessment, safeguards or other lawful transfer mechanism.
Further information about relevant transfer arrangements and safeguards may be requested through the privacy contact.
10. Data Security
We will implement reasonable technical and organisational measures appropriate to the risks and nature of the information we process.
These may include access controls, secure authentication, encryption where appropriate, monitoring, staff confidentiality obligations and vendor security assessments.
No online service can guarantee absolute security. Users should protect their login credentials and report suspected unauthorised access promptly.
If a personal data breach occurs, Fleexi will investigate and take appropriate remedial action, including any notifications to the NDPC or affected individuals required by applicable law.
11. Data Retention
We will retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal, regulatory, accounting, security and dispute-resolution requirements.
Our retention schedule will address the following categories:
Waitlist information: Until the relevant pre-launch or communication purpose ends, consent is withdrawn where applicable, or retention is no longer justified.
Account information: While the account is active and for a reasonable period thereafter where necessary.
Booking and transaction records: For the period required to fulfil bookings, resolve disputes and comply with record-keeping obligations.
Marketing consent records: For as long as needed to administer consent and demonstrate compliance, including suppression records where appropriate.
Technical and security logs: For a defined period appropriate to security, troubleshooting and legal requirements.
Support correspondence: For the period needed to resolve the matter and maintain appropriate records.
We will establish specific retention periods before launch. When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, unless a lawful retention requirement applies.
12. Your Data Protection Rights
Subject to applicable law and its conditions or exceptions, you may have the right to:
Be informed about the processing of your personal information.
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request erasure where the legal conditions are satisfied.
Request restriction of processing in circumstances provided by law.
Object to certain processing, including direct marketing.
Withdraw consent where processing relies on consent.
Request data portability where applicable.
Challenge certain automated decisions where the law provides that right.
Lodge a complaint with the Nigeria Data Protection Commission or another competent authority.
These rights are subject to lawful conditions and exceptions. If we cannot fully comply with a request, we will explain the position to the extent required by law.
To make a request, contact support@fleexi.africa. We may need to verify your identity before acting on it. We will respond within the applicable legal timeframe.
13. Children’s Privacy
Fleexi is primarily intended for people aged 18 and above who can independently enter into the relevant agreement.
We do not knowingly allow ineligible children to create independent accounts or undertake transactions contrary to applicable law.
An adult may make a booking involving a child as a guest where the relevant Partner permits it. Any personal information about a child must be handled in accordance with applicable law and appropriate parental or guardian requirements.
If you believe a child has provided personal information inappropriately, contact us so we can investigate and take suitable action.
14. Public Content and Social Features
If Fleexi offers public profiles, reviews, Tastemaker recommendations or social sharing, information you choose to publish may be visible to other users and, depending on the feature, people outside Fleexi.
You should not publish private contact details, payment information or another person’s personal information without an appropriate basis.
You may request removal of your own content through available account controls or by contacting support. Some information may remain in backups or be retained where legally required. Content already shared by others may require separate action, subject to applicable law and our obligations.
15. Third-Party Services
Fleexi may link to third-party websites, social networks, Partner services and payment platforms. Those services may process information under their own privacy policies.
We do not control every aspect of a third party’s processing. We encourage you to review the relevant privacy notice before providing information directly to that party.
16. Changes to This Policy
We may update this Privacy Policy to reflect changes in the Platform, our processing activities, technology or legal obligations.
The updated version will be published with a revised “Last updated” date. Where required, we will provide notice of material changes or obtain consent before implementing processing that requires it.
17. Contact and Complaints
For privacy questions, data-subject requests or concerns about the handling of your personal information, contact:
Funtodo Technologies Limited – Fleexi Privacy Team
Privacy email: support@fleexi.africa
Customer support: support@fleexi.africa
Registered office: 4, Cooper Road, Ikoyi, Lagos, Nigeria
Website: www.fleexi.africa
We aim to handle your personal information fairly, transparently and securely.